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How ang888 Handles Your Personal Data

This Privacy Policy explains what personal data ang888 collects when you use our platform, how we use it, how long we keep it, and what rights you hold…

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ang888 How ang888 Handles Your Personal Data
DATA ENQUIRY CHANNELS

Reach Us About Your Privacy

If you have questions about how your data is used, want to correct inaccurate details, or wish to request a copy of the information we hold, our support team is ready to assist. You can reach us through any of the channels below — we aim to respond to all data-related requests within five business days.

Team online

Live Chat

Open the live chat widget from any page in the lobby. For data or privacy requests, select the 'Account & Privacy' category and our team will respond during operating hours.

Email Support

Send a detailed request to our support email address for written records. Include your registered account email so we can locate your data quickly and respond accurately.

Help Centre

Browse the Help Centre for answers to common data questions — including how to update account details, manage cookie preferences, or understand what each data category is used for.

DATA HANDLING PRACTICES

Browse How We Protect Your Account

We apply consistent data-handling practices across all areas of the ang888 platform — from the moment you open your account to the point your data reaches its retention limit.

Data Collection

We collect only the data necessary to operate your account and process payments. This includes your name, contact details, payment instrument references, and session data generated during your time in the lobby.

Cookie Use

Our platform uses functional cookies to keep you logged in and preference cookies to remember your language and display settings. Analytics cookies are only activated with your consent, and you can adjust these in your browser settings at any time.

Account Security

Your account credentials are stored using one-way hashing, and all data transfers between your device and our servers are encrypted. We do not store raw passwords, and two-step verification is available on your account settings page.

Data Retention

Account records and transaction data are retained for the period required under applicable law and our licensing obligations. After that period, personal identifiers are removed or anonymised unless you have an outstanding request or dispute on your account.

Who We Share Data With

We share your data only with partners directly required to run the platform — payment processors such as Touch 'n Go, GrabPay, Boost dan FPX, identity verification services, and our hosting infrastructure. No data is sold to advertisers.

Requesting Changes

You can request access to your data, ask us to correct inaccurate records, or ask for deletion of data we no longer need, by contacting our support team via live chat or email. We will confirm receipt within two business days.

Your Privacy Questions, Answered

Below are the questions we receive most often about data handling, user rights and account privacy on the ang888 platform. If you do not find what you need here, reach our support team directly through live chat or email.

We collect your name, email address, phone number, date of birth for age verification, and payment details. We also log session data such as login times and transaction references to keep your account secure and compliant with applicable requirements.

When you transact via Touch 'n Go, GrabPay, Boost dan FPX, we store only the transaction reference, amount and timestamp. Full payment credentials are handled directly by the payment provider; we do not store your full card or wallet credentials on our servers.

Yes. Send a data access request to our support team via email or live chat, including your registered account email address. We will compile and deliver a copy of your personal data within the timeframe required under applicable law.

Contact our support team and submit a deletion request. We will remove or anonymise your personal identifiers once we have confirmed your identity and ensured no legal retention obligation requires us to keep the data for a specified period.

We do not sell your data to advertisers. We share data only with operational partners — payment processors, identity verification services and hosting providers — solely to the extent needed to run your account and process your transactions.

We use functional cookies to maintain your login session and preference cookies for display settings. Analytics cookies require your consent and can be switched off through your browser settings. Disabling functional cookies may affect how the lobby loads on your device.

We retain account and transaction records for the period required by applicable law and our operational obligations. Once that period ends, personal identifiers are removed or anonymised, unless an open dispute or request on your account requires the data to be held longer.